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Check out the Community Appreciation Day from September 2024

5

Service is fine Thank You

5

Excellent as always! Stang goes above and beyond in helping me keep my old beater vehicles on the road. In two separate instances with two different vehicles, they've helped me prioritize repairs to find the option that kept me from having to scrap a car that had extensive work to be done. My family goes to Stang for everything from oil changes (which are more comprehensive than any assembly-line place, at a comparable price point) to replacing a cylinder head. They're fast, trustworthy, and high-quality.

5

Excellent as always! Stang goes above and beyond in helping me keep my old beater vehicles on the road. Thank you!

5

3

5

I brought my car in after one mechanic said I needed my brakes replaced ("marginal" was his description) and another said the serpentine belt needed replacing. I decided to go to Stang Auto Tech after a chance meeting with the owner and after reading the mostly positive reviews on Google. I only have a few, minor complaints. First, when I called to make an appointment the person on the other end said that someone in service would need to call me back after taking down some basic information. After quite a few hours and no call back I called them and was able to make an appointment, the service manager indicating that he should be able to finish the work within a half day. Second is that when I dropped the car off I was told I would be contacted before noon once they had completed an inspection. Well after 1PM I called and was told they needed to check and call me back. They called back about an hour later to inform me that the tech was pulled off of my car to work on another job. While I understand that these things do happen a courtesy call would have been nice. They did offer to put me in a rental car at their expense which was a nice, above-and-beyond gesture. As far as the work performed, I was contacted later that day after their business hours and told that while the serpentine belt was replaced the brakes were not in need of replacement. They were in fact quite a ways from needing replacement and that I could in fact come get the car that night. I picked up the car the following morning and the service manager made sure and went over the work performed, the vehicle inspection, and informed me that no other services were necessary at this time. These guys obviously really care about their customers and even when circumstances beyond their control happen they go out of their way to make things right. Stang is located in an area of Broomfield densely packed with many other auto mechanics so they understand that there are many choices, but I will definitely be going back to Stang and highly recommend them to anyone else looking for an honest, competent mechanic.

5

5

Unfortunately I needed auto service again, but fortunately I now have a service center I trust completely. great service and great experience. As much as I like these guys I really dont want to see them for awhile now. :) thanks for everything and you.

4

All was good as usual, the only delay was that twice when doing the install of the new parts, the mechanic did something to damage another part. I was without my car for a week, which was definitely an inconvienience. I did get a rental car for a day a.

4

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