Warranty

PAC - Professional Automotive Community

How to Obtain Warranty Service

If you are less than 25 miles away from Stang Auto Tech, Inc., you must return your vehicle to our facility for inspection and service.

If you are more than 25 miles away from Stang Auto Tech, Inc., and are unable to reasonably return your vehicle to Stang Auto Tech, you must:

Being performed should not be forced to the second line, above line as room.

Call the Warranty Administrator at 1-866-541-9805 prior to warranty repair work

being performed.

The Administrator will direct you to the nearest participating service center location.

If there are no participating locations in your area, you may be directed to take your vehicle to a non-participating Service Center in your area.

If the non-participating Service Center will not accept payment from the Warranty Administrator, you must pay for the warranty service and submit your original repair invoice and subsequent warranty repair invoice to the Administrator for reimbursement, based on coverage terms, within 60 days of the date of the repair.

Prior to warranty repair, call:

1-866-541-9805

Monday - Friday 8:00am - 8:00pm (EST)

Closed Holidays

Automotive Repairs Excluded From Warranty:

This Warranty does not cover repair(s) or replacement(s) except as listed in the section, "What is Covered by this

Warranty," even though the Facility may offer other services.

Specifically excluded are any repairs involving the removal and/or replacement of the engine, and other such repairs as listed below.

I. Removal, repair or replacement of internally lubricated parts including, but not limited to, turbochargers; supercharger; timing chain(s); cylinder head gaskets; camshafts; crankshafts; internal fuel injectors; automatic transmission; manual transmission; transaxles; drive axle/ differential assembly including Ring gear, pinion shaft, pinion seal, related gears, and associated bearings; etc.

II. Any drive motors (wheel motors, high voltage converter motors, etc.)

III. Auto body, paint, molding repair: any repair or materials related to auto body repair work; glass related repairs

IV. Repairs performed on commercial vehicles with a load carrying capacity greater than 1 ton

V. Tires, batteries

VI. Used or salvaged parts

VII. Preventive maintenance services (excluding belt and hose replacement); oil changes, fluid changes, and flushes, wiper blades, filters

VIII. Customer supplied parts

What Is Not Covered by Your Nationwide Warranty:

You must pay for any non-warranty service you order to be performed at the same time as the Warranty service. This Warranty will not apply to the covered repair or part if it has been damaged by abnormal use, misuse, neglect, accident, alteration, or "tampering with" that contributes to a failure of a covered repair or part. This Warranty does not cover replacement or repairs due to normal wear and tear. The Facility's employees and/or agents do not have authority to modify the terms of this Warranty nor to make any promises in addition to those contained in this Warranty. THIS WARRANTY DOES NOT IN ANY WAY INCLUDE INCIDENTAL OR CONSEQUENTIAL DAMAGES (additional expenses which you may incur as the result of faulty repair or service).

Warranty repair costs shall in no case exceed the costs of the original repair invoice.

Protection to give you peace of mind and keep you on the road.

What Is Covered:

A. Air conditioning, heating, and climate control systems

B. Advanced Driver Assistance System(s) (ADAS) services and repair

C. ADAS calibration

D. Brake system(s)

E. Clutches (clutch component or assembly repair and replacement)

F. Electrical system(s)

G. Emission control system(s)

H. Engine cooling system(s)

1. Electronic engine management system and other on-board computer systems (engine, body, brake, and suspension computers), cruise control systems

J. Engine performance or drivability services and repair

K. Exhaust system(s)

L. Fuel system(s)

M. Ignition system(s)

N. Starting and charging systems

O. Steering/suspension systems, wheel bearings, CVjoints, half-shafts, and driveshafts

Trip Interruption Reimbursement:

If your vacation or personal trip is interrupted because of the failure of a covered repair during the Warranty Period and you are more than 100 miles from home, you may qualify for reimbursement for eligible meal and lodging expenses. If Warranty repairs required an overnight stay before your vehicle could be made ready for your use, you may request reimbursement of up to one (1) claim per 12 months not to exceed a total of $250.00 for eligible meal and lodging expenses. Contact the Administrator to submit a claim.

Covered Services:

• Towing
• Lock Out Assistance
• Battery Jump-Start
• Flat Tire Assistance
• Emergency Fuel, Oil, Fluid,and Water Delivery
  

How to Receive Roadside Assistance:

You may contact any licensed service provider of your choice for roadside assistance.

Within 60 days of the date of disablement, you must submit these required documents for reimbursement:

• Your current contact information
• A copy of your original Professional Automotive Community service invoice
• A copy of the roadside assistance service invoice or a copy of your credit card statement showing the payment or the reference code provided by the roadside assistance dispatcher



Maximum reimbursement is $150.00 per 365 day coverage term.